Musculoskeletal Edge
Last updated: 31/01/2026
This Privacy Policy describes how Musculoskeletal Edge (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you access or use our website, products, services, workshops, webinars, digital resources, or communications (collectively, the “Services”).
Musculoskeletal Edge operates as an independent education and professional development business providing learning resources, training, and events for massage therapists, myotherapists, and health-related students and practitioners.
We collect personal information in the following ways:
This may include:
First and last name
Email address
Country of residence
Billing information (excluding full payment card details)
Information you submit via forms, emails, registrations, purchases, or enrolments
You are responsible for ensuring the information you provide is accurate and lawful.
Payments for our Services are processed through Podia and Stripe, our third-party payment processors. Musculoskeletal Edge does not store or process full credit card or payment card details.
Stripe’s privacy policy can be viewed at: https://stripe.com/privacy
When you access our Services, we may automatically collect:
IP address
Browser type and device information
Pages viewed and time spent on pages
Referring URLs
Usage and interaction data
This information helps us understand how our Services are used and improve functionality, performance, and user experience.
We use cookies and similar technologies to:
Enable essential website functionality
Remember preferences
Analyse website usage and performance
Support marketing and communications
We may use analytics and marketing tools including Google Analytics, Meta (Facebook/Instagram) advertising tools, and email marketing platforms. These services may collect anonymised or aggregated information in accordance with their own privacy policies.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of parts of the Services.
We use personal information to:
Provide and deliver our Services
Process registrations, purchases, and payments
Communicate with you about products, events, updates, or educational content
Respond to enquiries and provide customer support
Improve our educational offerings and business operations
Comply with legal, regulatory, and contractual obligations
We only process personal information where we have a lawful basis to do so, including contractual necessity, legitimate business interests, or your consent.
If you choose to subscribe or opt in, we may send you emails about:
New learning resources or products
Upcoming workshops or webinars
Educational updates or announcements
You may unsubscribe at any time using the link provided in our emails or by contacting us directly.
We may share personal information with trusted third-party service providers who assist us with:
Website hosting and platform services
Payment processing
Email communications
Analytics and marketing performance
These providers are only given access to information necessary to perform their services and are required to handle personal information securely.
We may also disclose personal information where required by law or where necessary to protect our legal rights.
We retain personal information only for as long as necessary to:
Provide our Services
Meet legal, accounting, or reporting requirements
When information is no longer required, it is securely deleted or anonymised.
We take reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials.
Our Services are intended for individuals aged 18 years and over. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a person under 18, we will delete it promptly.
If you are located in the European Union, United Kingdom, or similar jurisdictions, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict processing of your personal information.
To exercise these rights, please contact us using the details below.
Your personal information may be processed and stored outside your country of residence, including in the United States, through our service providers.
Musculoskeletal Edge complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
If you have concerns about how your personal information is handled, please contact us directly. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
If you have questions about this Privacy Policy or your personal information, please contact:
Musculoskeletal Edge
Email: hello@musculoskeletaledge.com
We may update this Privacy Policy from time to time. The current version will always be available on our website. Continued use of the Services indicates acceptance of the updated policy.